Accounts Receivable & Collections Clerk

  • Employer: Vancouver Fire and Radius Security
  • Location: Richmond, BC
  • Job Type: Full
  • Job Status: Permanent Time
  • Category: Fire Service
  • Sub Category: N/A
  • Job ID: 87
  • Posting Date: Sep 12, 2019
  • Posting Expiry: N/A
  • Contact Name: N/A
  • Contact Email:
  • Contact Phone: N/A
  • Contact Fax: N/A

Job Details


Vancouver Fire & Radius Security is seeking an Accounts Receivable Clerk to add to our growing Accounting & Finance Team. You will be responsible for the collection of delinquent accounts and ensuring they are accurate and up to date. You will work closely with internal departments to resolve any discrepancies and secure payments from our clients. If you are a self-starter, detail-oriented and have excellent communication and record keeping skills, we want to hear from you!

Job Description

Areas of Accountability

Your success will be measured on how efficiently and accurately you are managing and executing these responsibilities

  • Contact delinquent account customers on a daily basis to collect past due balances
  • Maintain strict confidentiality with customers’ information
  • Review major accounts and those that are identified as being at particular risk
  • Send invoices, statements, overdue notices, and reminders to outstanding customers
  • Interact with customers to negotiate and resolve outstanding payment issues and minimize uncollectible and bad debts
  • Prepare monthly status update for delinquent accounts and detailed payment collection efforts
  • Process credit card payments and contact customers with regards to expired credit cards
  • Prepare documents and coordinate with third party collection company for collection of bad debt on extreme delinquent customers
  • Provide monthly receivables write off recommendations
  • Accurately document all conversation (telephone or email) in the customer database


Qualifications & Educational Experience

You have:

  • Minimum 1 year experience in collections. Experience in commercial collections is an asset
  • Familiarity with commonly used Microsoft office programs
  • Customer service experience

You are:

  • Excellent communicator with negotiation skills
  • Excellent organizational skills with an eye for detail
  • Unmatched work ethics
  • Team player
  • Strong sense of accountability
  • Able to efficiently complete tasks in an accurate and timely manner
  • Eager to learn and adapt to change
  • Critical thinker with ability to make sound decisions
  • Problem solver

Interested in applying? Please email with your resume.

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